Scaling Up: The Healthcare Performance Marketing Summit

Skyrocket Your Patient Acquisition Strategy

See What You Missed
Experts to Guide Your Growth

Our 2024 Speakers

Matthew Fitzgerald

Chief Marketing Officer, Tend
Matthew is Tend’s Chief Marketing Officer. An established marketing leader with expertise in the consumer services industry, Matt led Tend’s launch in 2019 and continues to drive the brand’s growth, expansion, and positive member experience.

Before joining Tend, Matt was the Senior Vice President of Marketing of the US division of HelloFresh, where he grew the company from $10M to over $1B in revenue in four years. Prior to this, Matt spearheaded business development at J. Walter Thompson as Marketing Director and contributed to notable campaigns for Google, Pfizer, PUMA, and Vonage.

Andrew Chang

Chief Marketing Officer, UChicago Medicine
With a robust marketing career spanning over two decades across various industries, Andrew leads the Marketing Department at UChicago Medicine, focusing on developing strategic brand and digital marketing strategies to elevate the health system's profile. He holds an MBA from Wake Forest University and a bachelor's degree in molecular and cell biology from the University of California, Berkeley.

Ryan Torresan

Chief Marketing Officer, Peak Dental Services
Ryan Torresan, Chief Marketing Officer at Peak Dental Services, is a strategic marketing executive with expertise in branding and operations. Known for his ability to develop and implement successful strategies to attract new customers and referrals, he excels in team building and enhancing brand positions. Ryan's accomplishments include creating an award-winning marketing department, launching a top-performing digital marketing campaign, and implementing cost-saving measures and retention initiatives.

Jody Martin

Chief Marketing Officer, Smile Brands
Jody Martin is an experienced marketer dedicated to driving revenue by addressing the modern, customer-directed buying process. Specializing in content marketing and lead generation, Jody excels at developing strategies that identify and nurture prospects as they begin their online research. With expertise in crafting meaningful brand messaging, SEO, targeted digital demand generation, and sales enablement tools, Jody creates impactful marketing solutions for every phase of the purchase cycle, helping businesses stand out and succeed in today's competitive landscape.

Mari Considine

Chief Marketing Officer/Chief Development Officer, Acenda Integrated Health
Mari Considine leads all aspects of Acenda Integrated Health’s strategic marketing and communications efforts providing vision and direction for all digital and print communications, key messaging, storytelling and brand experience. She is also responsible for Acenda’s philanthropy strategy and fosters relationships with the community to advance the organization’s mission. Mari has extensive expertise in business management, development operations, creative direction and brand development and oversight.

Chris Pace

Senior Director of Digital Marketing, Banner Health
Chris is the head of Digital Marketing at Banner Health, one of the largest and most respected non-profit healthcare systems in the United States. Known for his natural ability to connect problems with solutions, customers with businesses, and people with each other, Chris is a dedicated problem solver and connector. He is also passionate about public speaking and eagerly anticipates each opportunity to share compelling stories.

Allison Horn

Vice President of Marketing, Imagen Dental Partners
Allison Horn is a senior sales and marketing executive with significant experience in identifying and maximizing opportunities to drive growth and development through strategic sales and marketing tactics. She possesses strong business and technical expertise in operations, sales, marketing, and project management, consistently achieving dramatic success in growing business profitability. As a team-oriented leader, Allison excels at motivating team members and is dedicated to mentoring and fostering the career growth of her subordinates. Her proven track record highlights her ability to deliver impactful results and lead teams to success.

Clay Nickens

Vice President, Strategy & Growth, Action Behavior Centers
Clay Nickens is the Vice President of Strategy & Growth at Action Behavior Centers, where he leads initiatives to drive business expansion and strategic development. With a focus on identifying growth opportunities and optimizing organizational performance, Clay plays a key role in advancing the company's mission to provide exceptional care and services. His expertise in strategy, operations, and business development has positioned him as a leader in fostering sustainable growth and driving impactful results for the organization.

Andrew Henderson

Director of Marketing Strategy, HCA Healthcare
Andrew Henderson is an experienced marketing leader with a proven track record in building teams and driving digital transformation in the media and healthcare industries. He is skilled in leadership, performance marketing, marketing automation, social media, and digital product development and integration across both B2C and B2B spaces. Andrew holds a Bachelor of Business Administration (B.B.A.) with a focus in Marketing from the University of Cincinnati’s Carl H. Lindner College of Business. A strong business development professional, Andrew excels in leveraging his expertise to deliver impactful marketing strategies.

Chris Bird

Vice President of Marketing, Mosaic Dental Collective
With more than two decades of Marketing experience, Chris has been fortunate to work with and learn from many talented people around the world. From startups to Fortune 500 organizations, the success of these teams has been what is most important for him. Chris is a results-driven, self starting, creative leader who thrives when working with others, building teams and solving problems. Working with great people is his passion and has contributed to his success throughout his career.

Stacey Harrison

Vice President of Marketing, Inspire Aesthetics Group
Stacey helps growth-focused organizations expand their brand through direct marketing campaigns including branding, print, direct mail, digital, email, and education materials. She produces innovative brand assets and communications, facilitate marketing research activities and large-scale projects that impact customer experience and sales performance.

Sentari Minor

Chief of Staff / Head of Investor Relations, evolvedMD
Sentari is the Chief of Staff and Head of Investor Relations at evolvedMD, where he leads strategy, corporate development, and branding efforts in healthcare innovation. With a background in philanthropy and social impact, he has advised prominent CEOs and strengthened social enterprises. He excels in stakeholder engagement, capital raising, and strategic planning. Recognized among the "40 Under 40" and a 2024 Phoenix Titan 100, Sentari is a passionate advocate for brands committed to social good. In his downtime, he enjoys working out, writing, and connecting with others.

Michael Midgette

Chief Growth Officer, Thriveworks
Michael Midgette is an accomplished healthcare leader with extensive experience working alongside leading payers and providers across the nation to develop and implement innovative value-based care models. His work ensures patients have access to life-saving, innovative clinical care.

Lori Mixon

Vice President of Marketing, Facial Aesthetics Inc.
Lori is a dynamic and accomplished professional with a demonstrated history of success in the healthcare industry. Currently serving as the Vice President of Marketing at Facial Aesthetics Inc, she brings a wealth of expertise and a strategic approach to her role. With a keen understanding of negotiation, sales, strategic planning, business development, and marketing strategy, Lori has consistently delivered exceptional results throughout her career. Her ability to identify market opportunities and develop innovative marketing strategies has been instrumental in driving growth and expanding the reach of Facial Aesthetics.

Colin Jeffries

Vice President of Marketing and Communications, BrightView
Colin serves as BrightView’s Vice President of Marketing and Communications. He leads BrightView’s initiatives in marketing, branding, communications, direct-to-patient advertising, earned media, and beyond–guiding and optimizing digital and traditional communication channels. Prior to joining BrightView, Colin led marketing for Beacon Orthopedics and Sports Medicine (now OrthoAlliance) and served in a variety of marketing roles for other organizations. He earned his MBA from Indiana University’s Kelley School of Business and his Bachelor’s in Business Administration from the University of Cincinnati.

Adrienne Woods

Director of Digital Engagement, Hackensack Meridian Health
Adrienne is a dedicated Digital Engagement leader committed to creating impactful digital solutions that empower healthcare professionals to improve patient care and boost workforce engagement. With a strong background in the hospital and healthcare industry, Adrienne is skilled in public speaking, healthcare information technology (HIT), healthcare marketing, strategic planning, and customer service. She holds a Master of Public Health (M.P.H.) with a focus in Health Promotion from San Diego State University, and is a strong research professional passionate about driving positive change in healthcare.

Jacob DeMorris

VP of Marketing, Synergy Healthcare, MSO
Jacob DeMorris, Vice President of Marketing at Synergy Healthcare, MSO, is a senior executive with over 15 years of marketing experience, renowned for delivering game-changing results that increase revenue, expand customer bases, and elevate emerging brands. He is highly skilled in developing and executing brand strategies, building robust online brand presence, effectively utilizing media, and leading goal-driven teams. Jacob excels at optimizing marketing campaigns, managing budgets, and measuring performance. Passionate about creating and communicating compelling value propositions, he continuously seeks innovative ways to enhance and grow the brands he oversees.

Tom Stanton

Director of Marketing Analytics, Northwell Health
Tom Stanton is the Director of Marketing Analytics at Northwell Health, where he leverages data-driven insights to shape and optimize marketing strategies. With a keen focus on analyzing trends and measuring performance, Tom plays a pivotal role in driving informed decision-making and enhancing the effectiveness of marketing campaigns. His expertise lies in translating complex data into actionable strategies that align with Northwell's goals, ultimately contributing to the organization’s growth and success. Tom is dedicated to using analytics to create impactful solutions in the healthcare industry.

Erica McPeek

Director, Branding and Communications, Transformations Care Network
Erica is a dedicated marketing professional with a unique background in mental health, having started her career answering a crisis hotline and working late shifts on an inpatient psychiatric unit. Her deep connection to, passion for, and understanding of the mental health field lend her a unique perspective in mental health marketing. Erica is passionate about improving access to mental health care, communicating authentically, and breaking down stigma.

Bonnie Ward

Market Director, Marketing and Communications, CHI St. Vincent
Bonnie Ward, Market Director of Marketing & Communications at CHI St. Vincent, is a seasoned marketing and communication professional with 15 years of experience spanning healthcare, national retail brands, governmental affairs, and product launches. Bonnie’s expertise has been honed through roles in both advertising agencies and brand marketing development, giving her a deep understanding of brand awareness, advertising recall, and actionable brand loyalty. She excels in crafting data-driven strategies that align with market trends, particularly in digital strategy, CRM management, business growth, partnership building, crisis communication, and website development.

John Pham

Sr. Director Digital Marketing & Operations, Pacific Dental Services
John is a seasoned Digital Technology and Marketing Operations leader, responsible for overseeing full-funnel marketing programs across paid, owned, and earned channels. His expertise lies in maximizing traffic, demand, engagement, conversion, and retention to drive growth and scalability for Direct-to-Consumer businesses. John excels in fostering integration among cross-functional teams, including brand, product, sales, IT, and regional marketing, to elevate digital, social, and mobile marketing initiatives.

Theresa Porcaro

Senior Director of Marketing, Pelvic Rehabilitation Medicine
Theresa is an energetic global marketing leader with over a decade of experience in results-driven demand generation strategy. She has spent her career in marketing helping build and drive the marketing strategy for various tech start-ups all over the world. She has a proven track record of driving market demand and awareness. Theresa thrives in situations where she has to build something brand new and has extensive experience in leading nearly all areas of digital marketing — from content to campaigns, email marketing and events. Whether it's a company rebrand or moving from Series B to listing on the NYSE, she is adaptable and thrives in the unknown.

Tracy Stemple

Vice President, Digital Marketing, Content and Growth, Schweiger Dermatology Group
Tracy Stemple is an insight-driven, strategic marketer with a proven track record of driving results across various channels, lifecycle stages, and audiences. She excels in building strong partnerships and developing high-performing teams. Her areas of expertise include strategy development, integrated marketing, performance marketing, digital marketing, analysis and reporting, social media strategy, customer acquisition and engagement, impactful communication, team leadership, and agency/vendor management.

Ibrahim Albaba

Director of Growth & Strategy, CLS Health
Ibrahim is the Director of Growth & Strategy at CLS Health, where he leads the digital marketing, business development, and data teams. He is dedicated to expanding the patient and physician base while enhancing the physician platform offerings. Ibrahim is continuously learning and gaining experience in data analytics, machine learning, and software development to drive growth and innovation at CLS Health.

Maria Harper

Marketing Director, Demand Generation, Southern Veterinary Partners
Maria Harper is the Marketing Director of Demand Generation at Southern Veterinary Partners. She is passionate about data-driven marketing, applying analytical insights to creative messaging to maximize marketing potential. Maria graduated from the University of Missouri with bachelor's degrees in German and Journalism. Specializing in performance marketing and new client acquisition (B2C), she embodies a perfect balance of creativity and innovation while maintaining a realistic mindset.

Kristin Garcia

Senior Manager of Acquisition and Retention, Eleanor Health
Kristin has extensive experience in crafting growth marketing strategies that bolster customer engagement and drive substantial business outcomes. She excels in market trends analysis, leveraging customer data to stay ahead of industry shifts and boost acquisition and retention metrics. Her innovative approach to communication tactics and sophisticated customer segmentation has significantly improved lead quality and conversion rates at Eleanor Health. Kristin is a dynamic leader, known for guiding teams to consistently exceed performance targets through her strong analytical skills and strategic mindset focused on driving sustained business growth.

Adam Werder

Chief Marketing Officer, Shore Capital Partners
Adam is the Chief Marketing Officer at Shore Capital, a microcap private equity firm focused on partnering with companies that have between $1-10 million of EBITDA. Shore’s strategy is to support management partners to grow faster with less risk, through access to capital, world-class board and operational resources, and unmatched networking, development, and shared learnings across the portfolio.

Cody Lee

Principal, Peak Performance Group (Marketing), Summit Partners
Cody Lee is a dynamic marketing leader who specializes in helping fast-growing companies develop and scale their marketing programs and teams. As part of the Summit Partners Peak Performance Group, Cody collaborates with founders, CMOs, and marketing VPs to drive greater ROI through growth marketing and digital initiatives. With a rich background that includes co-founding an investment and marketing consultancy, building digital marketing practices, and leading paid social and search teams, Cody is passionate about connecting with marketers and entrepreneurs worldwide to share insights and strategies for success.

Amol Nirgudkar

CEO, Patient Prism
Amol Nirgudkar, the CEO of Patient Prism, helps dentists grow their practices and reach their goals. He is in an unusual position to offer practical insights. As a certified public accountant, business consultant, author, entrepreneur, and former owner of several dental practices, he has 20 years of experience working with dental practices and groups.

Charlie Winn

Co-Founder & Chief Revenue Officer, Liine
As a co-founder, Charlie Winn was instrumental in conceiving Liine's groundbreaking vision, guiding the company's direction, and bringing disruptive solutions to the market. His innate ability to identify market trends and customer needs has been central to Liine's ability to deliver solutions that resonate with businesses and consumers alike.

Jason Tuschman

President & Co-Founder, Red Spot Interactive
Jason is the co-founder and CEO of RSI. Since 1997, Jason has spent his career building customer acquisition software products and digital marketing initiatives. Jason’s software products have supported some of the nations leading brands like Orbitz, AIG, and many others. He has built RSI to bring the value of Fortune 500 customer acquisition software capabilities to the physician practice. When not working on RSI, Jason can be found with his college sweetheart and their four children. When not with them, Jason enjoys being an athlete. He has accomplished an Ironman, a blackbelt in American Kempo Karate, and currently a purple belt in Brazilian Jiu-Jitsu.

Ivan Stamenov

Operating Partner, Varsity Healthcare Partners
Ivan is a seasoned marketing and media professional with two decades of experience across diverse industries, including Retail Banking, Telco, eCommerce, Entertainment, Travel, and Healthcare. He has excelled in roles encompassing B2C, B2B and B2B2C, gaining unique skills in brand/product development, marketing technology, and operations. Ivan's expertise includes revenue growth, cutting-edge technology implementation, global executive leadership, and managing large-scale budgets.

Greg Raeman

Account Executive, Brevium
Greg Raeman has spent 23 years in the pharmaceutical industry working in sales, sales management, and ophthalmology practice management consulting. His skills include financial benchmarking, strategic planning, website SEO, staff training, and social media marketing. He is also a small business owner and Account Executive with Brevium, an automated patient retention software company.

Chris Nelson

Sr. Manager of Vertical Marketing, CallRail
Chris Nelson is the Sr. Manager of Vertical Marketing at CallRail. With 10+ years of experience marketing consumer durables and professional services, he leads CallRail’s efforts to grow their go-to-market strategy and focuses on key industries, such as Healthcare and Legal.

Jason Tatum

Vice President of Product, CallRail
Jason Tatum is the VP of Product at CallRail. He leads his team to build innovative solutions for next-generation business owners and marketers. Jason’s experience spans the nonprofit, public, and private technology sectors.

Alex Membrillo

CEO, Cardinal Digital Marketing
Some say Alex Membrillo was born to be CEO of Cardinal Digital Marketing. Others say the Flock chose him. Together with his team of high-flyers, Alex has led Cardinal to exponential growth thanks to an innovative approach to digital marketing.

A Digital Marketer of the Year by the Technology Association of Georgia (TAG), Alex also contributes to the Forbes Agency Council, with placements in national publications including Entrepreneur, Search Engine Journal, Physicians Practice, and The Wall Street Journal. He’s served as an expert speaker for the American Marketing Association, HCIC, SMASH Senior Care Marketing & Sales Summit, and SHSMD (among others).

Lauren Leone

Chief Growth Officer, Cardinal Digital Marketing
Lauren is Cardinal’s partnership expert! As Senior Vice President of Healthcare Marketing and Client Services, she collaborates with clients to set strategic direction, identify new growth opportunities, and lead campaign execution.

She has more than nine years of experience in developing multi-channel digital marketing strategies that have helped multi-location healthcare groups scale from 16 to 200+ locations via acquisitions and de novo strategies.

Rich Briddock

Chief Strategy Officer, Cardinal Digital Marketing
Harking from the land of Big Ben, Rich’s digital marketing experience includes working on multi-million dollar media accounts for several Fortune 500 companies, including Verizon, H&R Block, and Equifax!

Rich specializes in developing holistic patient acquisition journeys that nurture patients through the funnel. Rich is an expert in building closed-loop reporting capabilities and helping clients gain insight into their marketing investments. He has deep experience developing media strategies for multi-location healthcare groups with 500+ locations and is driven to maximize performance.

Rob Sauter

VP of Earned and Owned Media, Cardinal Digital Marketing
Rob is an agency leader and statistical academic making a difference at Cardinal and in the broader marketing community. Through agency partnership, he has lead a myriad of Fortune 500 organizations and teams through a vast variety of marketing and growth challenges. Rob is a data driven growth professional focused on the science of marketing and dedicated to continued maturity of marketing impact.

Evan Ilgenfritz

VP of Paid Media, Cardinal Digital Marketing
Evan has a wealth of paid media experience across a variety of industries. As Director of Paid Media Strategy, he works with Cardinal’s account and implementation teams to ensure that campaigns are driving the right value for each client while identifying and activating opportunities for growth.

Evan is experienced in managing campaigns through paid search, paid social, display, and video, giving him a unique perspective on performance optimization and full-funnel marketing strategies. Ultimately, Evan is laser-focused on deploying digital marketing initiatives that deliver meaningful and measurable results for the business.

Alex Kemp

Sr. Director of Analytics, Cardinal Digital Marketing
Alex started out at Cardinal five years ago as an SEO intern but soon realized that his heart truly lies with paid media. Fast forward to the present day, and he is currently our Director of Applied Analytics.

Alex spearheads all PPC strategies for multi-location healthcare brands like TheKey and LifeStance Health, helping them improve lead quality, increase patient volume, and get them more bang for their marketing buck. As an expert in machine learning and a friend to robots, Alex knows how to harness the power of AI-powered technology to improve media performance, reduce patient acquisition costs, and drive more conversions for our clients.

Caro Costa

Paid Social Media Director, Cardinal Digital Marketing
Caro is well-versed in navigating multiple platforms, including TikTok, Pinterest, Facebook, Instagram, LinkedIn, and more. She has extensive experience in healthcare marketing, having worked both on the agency side and with reputable healthcare brands. This exposure has equipped her with valuable insights into crafting effective messaging and targeted designs tailored to the specific needs of the healthcare industry. Instead of seeking a one-size-fits-all solution, she focuses on providing personalized experiences based on individual preferences and interactions.

Ruchi Patel

Group Media Director, Cardinal Digital Marketing
Ruchi joined the Flock with some solid paid search experience under her belt, particularly in the travel and ecommerce vertical. At Cardinal, her meticulous nature allows her to successfully manage paid media campaigns (which include paid search and display advertising) from planning to execution. It also helps that she LOVES well-formatted worksheets!

She works with multi-location healthcare groups like Peak Dental to develop a media mix that will build a reliable pipeline of high-quality leads. Ruchi is passionate about developing, executing, and optimizing cutting-edge digital campaigns and she’s got the skills to back it up!

Rithika Rajesh

Senior Director of Business Development, Cardinal Digital Marketing
With over a decade of experience in the field, Rithika’s expertise is a culmination of extensive healthcare involvement, particularly in Dental and Hearing Care. Her comprehensive digital marketing background spans across various industries, where she has not only established but also grown digital departments from their inception. Rithika's commitment to exceeding expectations propels her to improve performance and set new industry standards. By promoting services that enhance individuals’ health and quality of life, she finds immense fulfillment in contributing to their well-being.

Jean Zhang

Sr. Creative Director, Cardinal Digital Marketing
Jean Zhang is the Senior Creative Director at Cardinal Digital Marketing, leading data-driven creative and technology strategies for clients. She excels at analyzing data from usability tests, focus groups, and campaign performance to derive insights that form the backbone of client strategies. Jean has launched numerous digital campaigns across web, media, email, video, content, and mobile platforms, consistently converting project-based clients into long-term partnerships by demonstrating the value and ROI of her data-driven creative approach.

Marc Apter

Associate Media Director, Cardinal Digital Marketing
Marc is an Associate Media Director with over 13 years of experience in digital marketing, including 2 years in the pharmaceutical industry. He specializes in SEM, paid social, and e-commerce optimization, with a proven track record of driving revenue growth and enhancing brand visibility. Marc is skilled in managing multi-million-dollar budgets, optimizing PPC campaigns, and implementing innovative strategies.

Dylan Youngs

Associate Media Director, Cardinal Digital Marketing
Dylan is an Associate Media Director at Cardinal with over a decade of experience in digital marketing. He specializes in search, social media, tracking, and reporting, helping clients identify gaps in their strategies and implementing campaigns that drive results. Dylan has collaborated with a range of healthcare organizations, from consumer product companies addressing medical issues to large medical centers and emergency care facilities.

Brandon Wilhelm

Group Media Director, Cardinal Digital Marketing
Brandon is an experienced digital marketing leader, currently serving as Group Media Director at Cardinal. With a strong background in guiding strategic performance marketing, Brandon has worked extensively with SaaS, media, tech, and healthcare companies to drive growth and optimize marketing outcomes. His expertise in digital strategy and performance marketing makes him a trusted partner in scaling businesses and delivering impactful results across various industries.

Abby Smith

Senior SEO Strategist, Cardinal Digital Marketing
With a deep understanding of the patient journey, Abby develops SEO strategies for Cardinal's clients so they’re found at every step of the patient journey. Extremely passionate about getting our clients to page 1, she develops campaigns that convert leads into loyal patients.

Ralph Desmornes

SEO Manager, Cardinal Digital Marketing
Ralph has immense experience leading  SEO and analytics efforts, focusing on driving qualified leads and revenue. He has collaborated with cross-functional teams to develop and implement impactful digital marketing strategies, utilizing SEO best practices and Google Ads tools. Ralph continuously analyzes site performance through detailed analytics reporting, providing valuable insights and recommendations for optimization. He enjoys interacting with new people, businesses, and ideas, and is always eager to apply his SEO and analytics expertise to new challenges and opportunities.
WHERE HEALTHCARE MARKETERS GO TO GROW

About Scaling Up

Scaling Up 2024 is your launchpad for exploring the latest ideas and tactics to propel your patient acquisition strategies and achieve measurable business outcomes.

WHAT YOU’LL LEARN:
  • Data-driven performance marketing for new patient acquisition
  • How to optimize your media mix
  • Reaching the right consumers with HIPAA-compliant audience targeting
  • SEO & organic growth tactics
  • Measuring impact & determining marketing ROI
Unlock Strategies from Scaling Up

Key Takeaways & Actionable Tips for 2025

Scaling Up isn’t just another healthcare marketing event—it’s the playbook for tackling the industry’s biggest challenges. From cracking the code on ROI and reaching elusive patient audiences to solving low patient volumes, this year’s sessions delivered the insider strategies you need to stay ahead.

Everybody Loves Scaling Up

Hear From Last Year's Attendees

Reach Groundbreaking New Heights

Solutions to Healthcare's Biggest Challenges

Power Your Patient Pipeline

Channel-specific tactics to skyrocket new patient numbers across your service lines and system.

Wield Cutting-Edge Technology

The latest industry trends and innovative solutions to help you outshine the competition.

Vanquish Growth Challenges

Hear from industry experts on how to defeat the evils plaguing your organization’s growth trajectory.

Scale Your Marketing Strategy

Learn to streamline processes, improve operational efficiency, & build a badass team of marketing superheroes.
Sessions & Workshops

2024 Scaling Up Schedule

  • DATE
  • TIME
  • TITLE
  • TYPE
10/29/2024
10:00 am
11:00 am
Welcome & Executive Outlook on Healthcare Marketing in 2025
Panel
DATE | 10/29/2024
TIME | 10:00 am - 11:00 am
TYPE | Panel

Get an exclusive look at how top executives are shaping the future of healthcare marketing in 2025. From navigating economic shifts and changing consumer behavior to thriving in competitive markets, they’ll reveal where they’re investing budgets and share strategies for scaling marketing efficiently. Learn what trends they see on the horizon and how to meet consumers at every step of their healthcare journey.

Speakers

Matthew Fitzgerald

Chief Marketing Officer

Tend

Chris Pace

Senior Director of Digital Marketing

Banner Health

Ryan Torresan

Chief Marketing Officer

Peak Dental Services

Mari Considine

Chief Marketing Officer / Chief Development Officer

Acenda Integrated Health

10/29/2024
11:00 am
11:30 am
From Clicks to Patients: Designing a Digital Front Door That Converts
Presentation
DATE | 10/29/2024
TIME | 11:00 am - 11:30 am
TYPE | Presentation

Today’s consumers are digitally savvy and expect a seamless online experience. A poor digital front door can quickly drive potential customers back to the search engine—and to your competitors. This session will teach you how to design a digital presence that builds trust, enhances credibility, and makes it easy for consumers to find the information they need to book an appointment.

 

What You’ll Learn:

  • The common barriers that hurt conversion rates and how to overcome them.
  • How to communicate your brand story and USP.
  • User experience (UX) best practices that improve conversion rates.
  • Essential mobile considerations to ensure a seamless experience on any device.

Create a digital experience that not only attracts consumers but also keeps them engaged and coming back.

Speakers

Jean Zhang

Sr. Creative Director

Cardinal Digital Marketing

10/29/2024
11:00 am
11:30 am
5 Ways to Leverage 1P & 3P Data for Patient Acquisition
Presentation
DATE | 10/29/2024
TIME | 11:00 am - 11:30 am
TYPE | Presentation

Unlock the full potential of your patient acquisition campaigns by harnessing both 1P (first-party) and 3P (third-party) data. This session will delve into five actionable methods to activate and integrate your data ensuring you reach qualified audiences and boost new patient bookings.

 

We’ll explore how to:

 

  • Optimize 1P Data: Utilize your existing first-party data to enhance marketing strategies, from improving lead qualification to aligning campaigns with operational needs.
  • Leverage Claims Data: Explore innovative ways to use claims data to refine targeting and strategy.
  • Implement Payor Strategies: Find out how to target specific payor population.
  • Enhance Provider Referral Campaigns: Learn what data sources enrich provider referral campaigns and how they can boost patient acquisition.
  • Utilize MiQ for Audience Insights:  Harness qualified third-party audiences in distribution channels powered by programmatic media platforms like MiQ. Audience and campaign learnings from MiQ can inform your omnichannel media strategy and organic search.

A data-driven approach enhances your entire patient acquisition strategy, delivering relevant content at the right moment to the right people.

Speakers

Alex Kemp

Sr. Director of Applied Analytics

Cardinal Digital Marketing

10/29/2024
11:45 pm
12:15 pm
What Not to Do: Common Mistakes & What Actually Works
Quick Fire
DATE | 10/29/2024
TIME | 11:45 pm - 12:15 pm
TYPE | Quick Fire

Join us for quick, 15-minute sessions where top healthcare marketing pros reveal the most common mistakes they see—and how to avoid them. Get actionable advice straight from the experts on what not to do, so you can skip the pitfalls and focus on what really works. Don’t miss these insider tips that could save your next campaign.

Speakers

Rithika Rajesh

Senior Director of Business Development

Cardinal Digital Marketing

10/29/2024
11:45 pm
12:30 pm
Data to Decisions: Transforming Healthcare Marketing with Better BI
Panel
DATE | 10/29/2024
TIME | 11:45 pm - 12:30 pm
TYPE | Panel

Harness the power of business intelligence to transform your marketing and unlock new growth opportunities. This session tackles the unique challenges faced by marketers, including privacy restrictions, compliance requirements, and the complexities of managing disparate data silos across brands, service lines, and regions. Learn how to build a next-gen healthcare analytics tech stack, increase your marketing measurement maturity, and leverage AI for cutting-edge data analysis. With insights from industry experts, you’ll gain actionable strategies to turn data into meaningful decisions that drive your organization’s success.

 

 

Speakers

Ibrahim Albaba

Director of Growth & Strategy

CLS Health

Tom Stanton

Director of Marketing Analytics

Northwell Health

Clay Nickens

Vice President, Strategy & Growth

Action Behavior Centers

Andrew Chang

Chief Marketing Officer

UChicago Medicine

10/29/2024
12:15 pm
12:30 pm
Best Practices for LSAs in Healthcare Marketing
Presentation
DATE | 10/29/2024
TIME | 12:15 pm - 12:30 pm
TYPE | Presentation

Leverage Local Services Ads (LSAs) to dominate more space on Google. Attract the right patients while avoiding common pitfalls. You’ll learn how to refine lead quality, prevent junk leads, and get the most out of your LSA campaigns. Plus, get practical tips and insights from ongoing tests across various healthcare verticals.

Speakers

Evan Ilgenfritz

VP of Paid Media

Cardinal Digital Marketing

10/29/2024
1:00 pm
1:30 pm
Transforming Healthcare through Community
Presentation
DATE | 10/29/2024
TIME | 1:00 pm - 1:30 pm
TYPE | Presentation

For many, the journey to receiving proper care for endometriosis is long and fraught with misdiagnoses, often taking up to 10 years. In this session, learn how Theresa Porcaro will share how her patient journey inspired the creation of Worthy Warrior—a community platform designed to support endometriosis patients by giving them a space to share, connect, and advocate.

 

Theresa will share how mapping the patient journey helped Pelvic Rehabilitation Medicine reach patients earlier and connect them to care faster. She’ll also reveal how Worthy Warrior fosters relationships, normalizes experiences, and empowers patients to speak up, breaking down barriers that often prevent access to proper diagnosis and treatment.

 

Through the creation of Worthy Warrior, she’ll illustrate the power of community in nurturing and retaining patients—right from their initial search for answers to ongoing care. Plus, she’ll discuss how involving patients in the platform’s development ensured its authenticity, showing real patient stories instead of generic stock imagery, and creating a true “by patients, for patients” space.

Speakers

Theresa Porcaro

Senior Director of Marketing

Pelvic Rehabilitation Medicine

10/29/2024
1:00 pm
1:30 pm
Driving Same-Store Growth: A Case Study in Marketing Excellence
Presentation
DATE | 10/29/2024
TIME | 1:00 pm - 1:30 pm
TYPE | Presentation

Discover how AI is transforming marketing and practice growth in healthcare with Patient Prism. In this session, they’ll dive into real-world pain points and proven strategies, showcasing how Peak Dental leveraged AI-powered call tracking to boost same-store growth. Learn the marketing tactics that made a measurable impact and take home actionable insights to fuel your own practice’s success.

Speakers

Amol Nirgudkar

CEO

Patient Prism

Ivan Stamenov

Operating Partner

Varsity Healthcare Partners

10/29/2024
1:30 pm
2:00 pm
PE Insights on Scaling Healthcare Marketing
Panel
DATE | 10/29/2024
TIME | 1:30 pm - 2:00 pm
TYPE | Panel

What do private equity firms expect from marketing? In this panel, two seasoned investors will dive into the latest trends fueling new patient acquisition and share the growth challenges their healthcare portfolio companies are tackling head-on. From building out high-performing marketing functions to aligning teams around shared KPIs, they’ll offer a behind-the-scenes look at how private equity and marketing can work together to achieve business growth. Expect actionable insights into the strategies driving success across their portfolio.

Speakers

Cody Lee

Principal, Peak Performance Group (Marketing)

Summit Partners

Adam Werder

Chief Marketing Officer

Shore Capital Partners

10/29/2024
1:30 pm
1:45 pm
How to Avoid Keyword Cannibalization Between Paid Search & SEO
Presentation
DATE | 10/29/2024
TIME | 1:30 pm - 1:45 pm
TYPE | Presentation

We’re digging into how your paid search campaigns might be hurting SEO performance. We’ll walk through a real-life case study where we discovered this problem, show how we fixed it, and share tips on how you can avoid the same issue. You’ll gain actionable strategies to avoid cannibalization, optimize your budget, and ensure paid and organic campaigns drive incremental value.

Speakers

Rob Sauter

VP of Owned and Earned Media

Cardinal Digital Marketing

10/29/2024
1:45 pm
2:00 pm
Boost Performance with Smarter Conversion Data
Presentation
DATE | 10/29/2024
TIME | 1:45 pm - 2:00 pm
TYPE | Presentation

Take your tracking beyond just form fills and phone calls. What happens after the lead is captured? Feeding that data back into ad platforms is essential for Google’s algorithm to fine-tune performance. But not all conversion actions are created equal. Which ones matter most? (Spoiler: it’s not a one-size-fits-all answer.) In this advanced session, you’ll learn how to measure deeper into the funnel, assign values to different conversion actions, and integrate these insights into your bidding strategy. This session is key for improving lead quality and driving better campaign outcomes.

Speakers

Dylan Youngs

Associate Media Director

Cardinal Digital Marketing

10/29/2024
2:15 pm
3:00 pm
Standing Out in Behavioral Health: Strategies for Competitive Markets
Panel
DATE | 10/29/2024
TIME | 2:15 pm - 3:00 pm
TYPE | Panel

Learn how to stand out in the highly competitive behavioral health and addiction treatment space with targeted strategies for narrow ICP fits and complex buyers’ journeys. This session will cover key tactics for differentiating in dual-diagnosis, telehealth, and both in-patient and out-patient care. Discover the biggest growth challenges and top priorities for 2025 to ensure your marketing and investments stay ahead of the curve.

Speakers

Michael Midgette

Chief Growth Officer

Thriveworks

Colin Jeffries

Vice President of Marketing and Communications

BrightView

Kristin Garcia

Senior Manager, Acquisition and Retention

Eleanor Health

10/29/2024
2:30 pm
3:00 pm
Patient Acquisition ROI: “It’s not just marketing's responsibility.”
Presentation
DATE | 10/29/2024
TIME | 2:30 pm - 3:00 pm
TYPE | Presentation

Patient Acquisition ROI is driven by an interdependent relationship between marketing, contact center/scheduler, provider, RCM, and recall.  This interdependency is innate across all specialties, regardless of size.  

 

The challenge in ROI optimization lies in correctly integrating these fragmented data sets and associated KPIs between these interdependent departments.  This session will review the best practices of over $2B in annual patient revenue tied to actual ROI and the interdependent KPIs that drive success across these departments.  

 

Learn how to integrate the key data sets, objectively measure the ROI dependencies, and improve the scale of your practice through relevant automation.

Speakers

Jason Tuschman

President & Co-Founder

Red Spot Interactive

10/29/2024
3:15 pm
3:45 pm
Go Beyond Keywords to Drive SEO Impact
Presentation
DATE | 10/29/2024
TIME | 3:15 pm - 3:45 pm
TYPE | Presentation

The days of keyword stuffing are long gone. In this session, we’ll show you how to build a comprehensive SEO strategy that goes beyond keywords—show you how to build topical authority and create a full-funnel content strategy. Learn how to leverage the right mix of content types, optimize for both local and national audiences, and implement SEO tactics that elevate your site’s visibility.

Speakers

Abby Smith

Senior SEO Strategist

Cardinal Digital Marketing

Ralph Desmornes

SEO Manager

Cardinal Digital Marketing

10/29/2024
3:15 pm
4:00 pm
Unlocking Growth: How to Achieve Harmony Between Marketing and Operations
Panel
DATE | 10/29/2024
TIME | 3:15 pm - 4:00 pm
TYPE | Panel

Learn the secrets to achieving seamless alignment between marketing and operations. This session reveals how marketers and operations teams can collaborate effectively to drive business growth. Panelists will share ideas to help you align goals, capacity requirements, and ensure marketing budgets are spent where they’re most needed. Explore strategies for gaining buy-in for new initiatives and improving communication. Achieving this harmony will enhance the patient experience and highlight new growth opportunities.

Speakers

Allison Horn

Vice President of Marketing

Imagen Dental Partners

Erica McPeek

Director, Branding and Communications

Transformations Care Network

Sentari Minor

Chief of Staff / Head of Investor Relations

evolvedMD

10/29/2024
3:45 pm
4:00 pm
How to Control PMAX to Reach the Right Audience
Presentation
DATE | 10/29/2024
TIME | 3:45 pm - 4:00 pm
TYPE | Presentation

Make Performance Max (PMAX) your secret weapon for smarter, more efficient campaigns. We’ll tackle the challenges head-on and give you practical, no-nonsense tips for testing new media placements and getting better results. Plus, you’ll learn how to turn PMAX into the perfect stepping stone toward full-funnel advertising, making sure your campaigns are all about reaching the right audience.

Speakers

Marc Apter

Associate Media Director

Cardinal Digital Marketing

  • DATE
  • TIME
  • TITLE
  • TYPE
10/30/2024
10:00 am
10:45 am
Leveraging Social to Connect with Today's Consumers
Panel
DATE | 10/30/2024
TIME | 10:00 am - 10:45 am
TYPE | Panel

Explore the evolving role of social media in patient acquisition. You’ll learn where and how to reach today’s consumers using new social channels and tactics. Discover the power of content creation, from leveraging user-generated content and storytelling to engaging subject matter experts. Panelists will share innovative paid social strategies and the latest tactics for Meta and TikTok that’ll help you enhance lead quality through advanced targeting and deploying a full-funnel approach to guide users toward conversions.

Speakers

Bonnie Ward

Market Director, Marketing and Communications

CHI St. Vincent

Tracy Stemple

Vice President, Digital Marketing, Content and Growth

Schweiger Dermatology Group

Maria Harper

Marketing Director, Demand Generation

Southern Veterinary Partners

10/30/2024
10:45 am
11:15 am
The #1 Mistake Practices Make With Google Ads
Presentation
DATE | 10/30/2024
TIME | 10:45 am - 11:15 am
TYPE | Presentation

In this session, you’ll learn why it’s so important to optimize Google Ads for actual patient bookings instead of proxy metrics like calls or clicks.

Speakers

Charlie Winn

Co-Founder & Chief Revenue Officer

Liine

10/30/2024
10:45 am
11:15 am
Smarter Scaling with Media Mix Modeling
Presentation
DATE | 10/30/2024
TIME | 10:45 am - 11:15 am
TYPE | Presentation

Discover how Media Mix Modeling (MMM) is transforming healthcare marketing strategies in the face of cookie depreciation, platform opacity, and HIPAA limitations restricting pixel usage. Learn how advancements in AI have made MMM accessible, providing healthcare marketers with actionable insights to optimize media mix, measure channel value, and inform strategic investment planning.

This session will introduce RevRx™, an investment mix modeling tool designed to guide annual planning, advise budget decisions, and map out the path to hyperscale. Find out how to leverage MMM to gain a competitive edge and ensure your marketing dollars are working harder than ever.

 

Attendees will learn how MMM can:

  • Measure the incremental value of channels
  • Optimize media mix for better ROI
  • Provide clear budget recommendations
  • Inform strategic growth decisions

Speakers

Rich Briddock

Chief Strategy Officer

Cardinal Digital Marketing

10/30/2024
11:30 am
12:15 pm
Media Debate: Separating Fact from Fiction
Debate
DATE | 10/30/2024
TIME | 11:30 am - 12:15 pm
TYPE | Debate

The advertising world isn’t static; different philosophies shape its evolution. With so many differing opinions and conflicting advice, it can be hard to know the best path forward. That’s why we’ve assembled a panel of media pros to go head-to-head in a lively debate. They’ll tackle hot topics like whether branded search is worth the investment, if PMAX lives up to the hype, and the effectiveness of paid social for lead generation. From account structure strategies to the real value of media channels, this session will get to the bottom of it all. Expect some sparks to fly as they hash out what really works in today’s complex media landscape.

Speakers

Rich Briddock

Chief Strategy Officer

Cardinal Digital Marketing

Evan Ilgenfritz

Vice President of Paid Media

Cardinal Digital Marketing

Alex Kemp

Sr. Director of Analytics

Cardinal Digital Marketing

Brandon Wilhelm

Group Media Director

Cardinal Digital Marketing

10/30/2024
11:30 am
12:15 pm
The Future of Dental: Trends & Strategies for 2025
Panel
DATE | 10/30/2024
TIME | 11:30 am - 12:15 pm
TYPE | Panel

Discover the latest strategies to stand out in competitive dental markets. This session dives into effective approaches for increasing same-store growth, key trends to watch, and navigating a challenging economic climate. Learn how to reach the right consumers through innovative patient acquisition strategies.

Speakers

Chris Bird

Vice President of Marketing

Mosaic Dental Collective

John Pham

Sr. Director Digital Marketing & Operations

Pacific Dental Services

Jody Martin

Chief Marketing Officer

Smile Brands Inc.

10/30/2024
12:15 pm
12:45 pm
Trick-or-Treat
Interactive
DATE | 10/30/2024
TIME | 12:15 pm - 12:45 pm
TYPE | Interactive

Join us for a spook-tacular virtual bingo where you’ll search for hidden items throughout the event. Fill up your card, and if you find them all, you’ll win a $15 gift! Who doesn’t love a little extra treat while learning? Join in, have fun, and maybe even walk away with a prize.

10/30/2024
12:45 pm
1:15 pm
Patient Acquisition Strategies: Traditional vs. Patient Reactivation Methods
Presentation
DATE | 10/30/2024
TIME | 12:45 pm - 1:15 pm
TYPE | Presentation

This discussion will analyze the cost-effectiveness of two key strategies for increasing patient volume: traditional acquisition methods versus patient reactivation. We’ll explore the pros and cons of each approach, examine patient acquisition costs, and demonstrate how to track the return on investment (ROI) from marketing efforts. By comparing these strategies, healthcare providers can make informed decisions to optimize their marketing spend and maximize patient engagement.

Speakers

Greg Raeman

Account Executive

Brevium

10/30/2024
12:45 pm
1:15 pm
Get Scrappy & Maximize Your Impact
Panel
DATE | 10/30/2024
TIME | 12:45 pm - 1:15 pm
TYPE | Panel

Tight budget? Time to get creative. In this session, we’ll dive into creative strategies and grassroots marketing tactics that help you do more with less. Learn how to build and motivate a scrappy team, optimize your team structure, and implement innovative ideas that drive real results. Get inspired by examples of out-of-the-box thinking that turned challenges into successes, and discover how to cultivate a team willing to go the extra mile to achieve your marketing goals.

Speakers

Lori Mixon

Vice President of Marketing

Facial Aesthetics Inc.

Jacob DeMorris

Vice President of Marketing

Synergy Health Partners

10/30/2024
1:30 pm
2:15 pm
Beyond Vanity Metrics: Measuring What Matters
Presentation
DATE | 10/30/2024
TIME | 1:30 pm - 2:15 pm
TYPE | Presentation

In today’s complex marketing landscape, effective measurement is more crucial–and harder–than ever. Join Stacey Harrison, VP of Marketing at Inspire Aesthetics, as she explores the challenges of centralizing data across disparate brands, implementing the right technology, and achieving stakeholder alignment. Stacey will provide insights on how to overcome these hurdles to ensure that every marketing dollar spent delivers measurable results.

 

Stacey will explain why focusing on the metrics that truly drive growth is essential and how to measure them in a compliant and effective way. You’ll learn:

  • The metrics that matter
  • How to communicate results to the C-suite and stakeholders.
  • Best practices for reporting within a multi-brand structure.
  • Key marketing technology tools for actionable insights.

Without a solid measurement framework, you risk wasting your budget and missing your goals. Learn how to build a measurement strategy that drives growth.

Speakers

Stacey Harrison

Vice President of Marketing

Inspire Aesthetics

10/30/2024
2:30 pm
3:00 pm
Get Better Leads with Smarter Social Strategies
Presentation
DATE | 10/30/2024
TIME | 2:30 pm - 3:00 pm
TYPE | Presentation

Learn how to optimize your paid social campaigns to sift out loser leads and focus on the ones that actually convert. No high-level fluff here—just actionable tactics and case studies to help you bring in better-quality leads and cut costs. Save your marketing budget by attracting the right healthcare consumers right off the bat.

Speakers

Ruchi Patel

Associate Media Director

Cardinal Digital Marketing

10/30/2024
3:00 pm
3:30 pm
Speed Networking
Interactive
DATE | 10/30/2024
TIME | 3:00 pm - 3:30 pm
TYPE | Interactive

Join us for virtual speed networking, where you can connect with other marketing experts, CMOs, and fellow professionals. It’s a great chance to expand your circle, exchange ideas, and build valuable relationships. Don’t miss this opportunity to engage with some of the brightest minds in healthcare marketing.

10/30/2024
3:00 pm
3:45 pm
Crafting Next-Gen Patient Journeys
Panel
DATE | 10/30/2024
TIME | 3:00 pm - 3:45 pm
TYPE | Panel

The patient journey has evolved; it’s no longer linear or simple. Reaching patients and decision-makers now demands a cross-channel, integrated strategy. In this session, panelists will discuss how to align operations, patient experience, marketing, and data to create a unified approach that builds brand trust and reputation.

 

You’ll discover how to keep patients engaged through complex care pathways. Learn actionable strategies to enhance the patient experience, build trust with targeted content, and remove barriers to care, ultimately strengthening relationships and elevating your brand.

Speakers

Andrew Henderson

Director of Marketing Strategy

HCA Healthcare

Adrienne Woods

Director of Digital Engagement

Hackensack Meridian Health

10/30/2024
3:45 pm
4:15 pm
Ask Away: How to Master Paid Media
Interactive
DATE | 10/30/2024
TIME | 3:45 pm - 4:15 pm
TYPE | Interactive

Get direct access to Cardinal’s top media minds in this interactive AMA session. Whether you’re curious about full-funnel advertising, optimizing Google Ads account structures, bidding strategies, pacing budgets, or forecasting, now’s your chance to ask the experts. Bring your toughest paid media questions, and our team will provide actionable insights to help you elevate your campaigns. Don’t miss this opportunity to learn from the best and take your paid media strategy to the next level.

Speakers

Brandon Wilhelm

Group Media Director

Cardinal Digital Marketing

Evan Ilgenfritz

VP of Paid Media

Cardinal Digital Marketing

Marc Apter

Associate Media Director

Cardinal Digital Marketing

Ruchi Patel

Associate Media Director

Cardinal Digital Marketing

SCALING UP 2023 BY THE NUMBERS

See Who Attended Last Year

In 2023, 78% of attendees worked at multi-site healthcare organizations and more than 50% of attendees were at the director level or higher. As an attendee, you’ll have the opportunity to engage with other influential leaders and decision-makers committed to revolutionizing healthcare marketing.

Summit Host

Cardinal Digital Marketing

Cardinal delivers patient-centric performance marketing strategies that yield lasting and measurable results for high-growth healthcare groups.

We advise some of the most recognizable leaders in healthcare, like LifeStance Health, ATI Physical Therapy, Water’s Edge Dermatology, Greater Good Health, and many more, to deliver patient acquisition solutions that ignite growth. Every day.

As a Google Premier Partner, Best Places to Work, and an Inc. 5000 Agency, our team of marketing experts and creative pros leverage the latest insights, technology, and real-time analytics to stay ahead of the trends and deliver a serious return on your investment. At Cardinal, we develop highly targeted strategies that increase patient volume, improve brand equity, and drive revenue. Scaling healthcare groups is our superpower!

Cardinal Digital Marketing: Healthcare Performance Marketing Agency